Dual Special Needs Plan Resources

For more information about Dual Special Needs Plan Documents and Forms, please select from the resources below.

2024 Plan Documents

Health Evaluation Icon Summary of Benefits (PDF)
English | Spanish
Health Evaluation Icon Annual Notice of Change (PDF)
English | Spanish
Health Evaluation Icon Evidence of Coverage (PDF)
English | Spanish
Health Evaluation Icon Medicare Plan Ratings (PDF)
English | Spanish
Health Evaluation Icon Formulary/Drug List (PDF)
English | Spanish
Health Evaluation Icon Prior Authorization Criteria (PDF)
English | Spanish
Health Evaluation Icon Step-Therapy Criteria (PDF)
English | Spanish
Health Evaluation Icon Formulary/Drug List Changes (PDF)
English | Spanish
Health Evaluation Icon Pharmacy Directory (PDF)
English | Spanish
Health Evaluation Icon Provider Directory (PDF)
English | Spanish
Health Evaluation Icon LIS Premium Summary Chart (PDF)
English | Spanish
Health Evaluation Icon Healthy Rewards Booklet (PDF)
English | Spanish
Health Evaluation Icon Over-The-Counter Catalog (PDF)
English | Spanish
Health Evaluation Icon Flex Benefit FAQs (PDF)

2025 Plan Documents

Health Evaluation Icon Summary of Benefits (PDF)
English | Spanish
Health Evaluation Icon Annual Notice of Change (PDF)
English | Spanish
Health Evaluation Icon Evidence of Coverage (PDF)
English | Spanish
Health Evaluation Icon Medicare Plan Ratings (PDF)
English | Spanish
Health Evaluation Icon Formulary/Drug List (PDF)
English | Spanish
Health Evaluation Icon Prior Authorization Criteria (PDF)
English | Spanish
Health Evaluation Icon Step-Therapy Criteria (PDF)
English | Spanish
Health Evaluation Icon Formulary/Drug List Changes (PDF)
English | Spanish
Health Evaluation Icon Pharmacy Directory (PDF)
English | Spanish
Health Evaluation Icon Provider Directory (PDF)
English | Spanish
Health Evaluation Icon LIS Premium Summary Chart (PDF)
English | Spanish
Health Evaluation Icon Healthy Rewards Booklet (PDF)
English | Spanish
Health Evaluation Icon Over-The-Counter Catalog (PDF)
English | Spanish
Health Evaluation Icon Flex Benefit FAQs (PDF)

General Forms

Health Evaluation Icon 2025 Enrollment Form (PDF)
English | Spanish
Health Evaluation Icon 2024 Enrollment Form (PDF)
English | Spanish

Medical Forms

Health Evaluation Icon Appointment of Representative Form (PDF)
Use this form to appoint any individual (such as a relative, friend, advocate, attorney, physician or other prescriber, or an employee of a pharmacy, charity, state pharmaceutical assistance program, or other secondary payer) to act as your representative for Coverage Decisions and/or Appeals.

Health Evaluation Icon Member Medical Reimbursement Form (PDF)
Return the completed form and applicable receipts to the address for your health plan listed in the attached document.

Health Evaluation Icon PCP Change Request Form (PDF)
You can use this form to request a change in your Primary Care Physician (PCP)

Fax to: 1-844-329-1085

Mail to: CareFirst BlueCross BlueShield Medicare Advantage
Attention: Enrollment Department
PO Box 915
Owings Mills, MD 21117

Health Evaluation Icon Request for a Reconsideration (Appeal) (PDF)
Use this form to request an appeal of CareFirst Medicare Advantage’s denial of coverage and/or payment of medical and/or hospital services

Pharmacy Forms

Document Icon Appointment of Representative Form (PDF)
Use this form to appoint any individual (such as a relative, friend, advocate, attorney, physician or other prescriber, or an employee of a pharmacy, charity, state pharmaceutical assistance program, or other secondary payer) to act as your representative for Coverage Decisions and/or Appeals.

Document Icon Prescription Drug Claim Form (PDF)
Request reimbursement for prescription drugs by completing this form.

Document Icon Prescription Drug Mail Order Form (PDF)
Request your maintenance prescription drugs to be mailed to you through our CVS Caremark Mail Service Pharmacy® mail order program.

Request for a Medicare Prescription Drug Coverage Determination - Online
Speed up your request for a prior authorization, tiering exception or to request coverage for a drug not on our formulary by using this “online” form to electronically request a coverage determination for a prescription drug.

Document Icon Request for a Medicare Prescription Drug Coverage Determination – Mail-In or Fax (PDF)
If you prefer, download our Request for a Medicare Prescription Drug Coverage Determination to request a prior authorization, tiering exception, or to request coverage for a drug not on our formulary. Click to download the form, complete it and mail or fax it to us.

Request for a Redetermination of a Denial of Prescription Drug Coverage (Appeal for Part D Prescription Drugs) – CMS
Use CMS’s form to request an appeal of CareFirst Medicare Advantage’s denial of coverage and/or payment of Prescription Drugs.

Request for a Redetermination of a Denial of Prescription Drug Coverage (Appeal for Prescription Drug Services) – Online
Speed up your request to appeal our denial of coverage and/or payment of a Prescription Drug by using our “online” form to electronically request your appeal.

Document Icon Request for a Redetermination of a Denial of Prescription Drug Coverage (Appeal for Part D Prescription Drug Services) – Mail-In or Fax (PDF)
If you prefer to download our Request for Redetermination of a Denial of Prescription Drug Coverage, just click on the form to download, complete and mail or fax it to us.

Document Icon Request for Reconsideration of Medicare Prescription Drug Denial (PDF)
If you prefer to download our Request for Reconsideration Form for an independent review of your drug plan’s Denial of Prescription Drug Coverage, just click on the form to download, complete and mail or fax it to us.

Document Icon Over-The-Counter Medications and Products
Use this form to place orders for your Over-The-Counter Medications and Products. Please mail this completed form to the address at the bottom of the form.