Contact Us
Medicare Advantage Plans
For more information, call Member Services at 855-290-5744 (TTY: 711) 8 a.m.-8 p.m., ET, 7 days a week from October 1-March 31. From April 1-September 30, our hours are 8 a.m.-8 p.m., ET, Monday-Friday.
Please note: The contact information above is for Medicare members only. If you don't have Medicare but you're a CareFirst member, please call 855-300-7751 or contact Customer Services.
You can also contact us by mail:
CareFirst BlueCross BlueShield Medicare Advantage
P.O. Box 3236
Scranton, PA 18505
Dual Special Needs Plans
We can answer your questions and assist you in enrolling in CareFirst Advantage DualPrime.
Prospective Member
844-331-6334 (TTY:711)
October 1-March 31 | 8 a.m.-8 p.m. ET | 7 days a week
April 1-September 30 | 8 a.m.-8 p.m. ET | Monday - Friday
Current Member
410-779-9932 or toll-free at 844-386-6762 (TTY:711)
October 1-March 31 | 8 a.m.-8 p.m. ET | 7 days a week
April 1-September 30 | 8 a.m.-8 p.m. ET | Monday-Friday
Medicare Supplement Plans
For CareFirst Medicare Supplement MedPlus Member Services, please call 800-722-2235 8 a.m.-6 p.m. ET, Monday-Friday.