Contact Us

Medicare Advantage Plans

Core and Enhanced Plans
For more information, call Member Services at 855-290-5744 (TTY: 711) 8 a.m. - 8 p.m., ET, 7 days a week from October 1 - March 31. From April 1 - September 30, our hours are 8 a.m. - 8 p.m., ET, Monday - Friday.

Complete, Essential and Salute Plans
For more information, call Member Services at 833-536-2001, TTY: 711 (8 a.m. – 8 p.m. ET, 7 days a week from October 1 through March 31. From April 1 through September 30, our hours are 8 a.m.-8 p.m., ET, Monday through Friday.)

Please note: The contact information above is for Medicare members only. If you don't have Medicare but you're a CareFirst member, please call 855-300-7751 or contact Customer Services.

You can also contact us by mail:
CareFirst BlueCross BlueShield Medicare Advantage
P.O. Box 3236
Scranton, PA 18505

DualPrime Plan
We can answer your questions and assist you in enrolling in CareFirst Advantage DualPrime.

Prospective Member
844-331-6334 (TTY:711)
October 1 - March 31 | 8 a.m. - 8 p.m. ET | 7 days a week
April 1 - September 30 | 8 a.m. - 8 p.m. ET | Monday - Friday

Current Member
410-779-9932 or toll-free at 844-386-6762 (TTY:711)
October 1 - March 31 | 8 a.m. - 8 p.m. ET | 7 days a week
April 1 - September 30 | 8 a.m. - 8 p.m. ET | Monday - Friday

Medicare Supplement Plans

For CareFirst Medicare Supplement MedPlus Member Services, please call 800-722-2235 8 a.m. - 6 p.m. ET, Monday - Friday.