Using and Managing Your Plan

Get the most from your plan with these no-cost member tools and resources.

My Account and Vitality

Your member portal, My Account, is personalized to you and your CareFirst benefits. Stay on top of your health with easy access to everything you need to understand your coverage, find care at the best price, and track your claims and deductibles at your fingertips.

Your Plan Information

  • Check the status of claims, remaining deductibles and out-of-pocket totals
  • Review your Explanation of Benefits (EOBs)
  • View copays and identify other expenses for which you may be responsible
  • View, order or print your member ID card
  • Confirm if a referral or preauthorization is required for a specific service*

Your Wellness Offerings

  • Access CareFirst WellBeing programs, including:
    • Noom and Eat Right Now
    • Tobacco cessation, financial well-being and health coaching
    • Blue Rewards

Doctors, Specialists and Healthcare Facilities (Find a Doctor Tool)

  • Choose or change your primary care provider (PCP) as applicable
  • Find and select in-network:
    • Doctors, specialists, dentists and behavioral health providers
    • Hospitals, urgent care centers, labs and imagining facilities
  • Locate nearby pharmacies or access the mail order pharmacy
  • Read and write reviews of providers and facilities

Your Documents

  • Download forms for claim submissions, drug requests, authorizations and more

Savings Tools

  • Calculate costs for treatments and services from specific providers—based on your plan’s benefit—with our Treatment Cost Estimator tool**
  • Compare hospitals to determine which is best for the care you need with our Provider Comparison tools
  • Research drug and pharmacy information with our Drug Pricing tool

Help

  • Send a secure message or question via the Message Center

* If applicable to your plan.

** The estimated cost information provided is intended to be used as a reference tool for your convenience and is not a substitute for medical advice or treatment by a medical professional.

How To Register for My Account

Signing up is easy and only takes a few minutes.

Go to My Account and select Register Now. Then, follow the steps to complete your registration.

To register, you’ll need:

  • Your member ID number
  • The last four digits of your social security number (SSN)