Select or change your provider
When you enroll in any of our three plans, we encourage you to select a PCP to manage your primary care.
Select or Change PCP Online
To select or change your PCP:
- Log in to My Account.
- If you have not registered, click Register Now to register and select your User ID and Password.
- Click Select/Change PCP.
- Search the directory for your new PCP. Your search will only show providers who are accepting new patients.
- Click the Select button beside the provider's listing and complete the PCP Change Request form.
Select or Change PCP by Phone
The process for selecting or changing a PCP by phone or mail is simple.
- First, find a doctor online.
- Then, inform CareFirst of your selection by calling CareFirst at 888-789-9065.
Important Notes
In addition to notifying your plan of your change in PCP, please also consider the following:
- Please call the provider's office you wish to visit to confirm he or she still participates with CareFirst.
- If you need to visit a provider and you have misplaced or lost your member ID Card, you can log in to My Account .
- There, you can print and/or order a new card.
- Select View/Order ID Cards from the My Coverage menu to request new cards.
- You will receive an additional set of cards in the mail.