Virtual Care Options
It’s important to be able to get the care you need, when you need it. Our virtual care offerings make it easy to do just that.
24-Hour Nurse Advice Line
Talk to a registered nurse about your symptoms, and the appropriate steps to take, at any time by calling 800-535-9700. Available to all members at no cost.
CloseKnit
CloseKnit, our leading virtual care practice, gives you 24/7 access to the support you deserve—from primary and urgent care to therapy and more* through your desktop or the convenient CloseKnit mobile app. Standard BlueChoice and Blue Value Plus Plan members have a $0 copay and HDHP members pay the deducible then $0 copay.
Learn more and register at closeknithealth.com
CloseKnit offers:
Primary Care Full-service primary care from a dedicated care team.
For adults age 18+.
Urgent Care The care you need to treat minor injuries and illnesses fast. Average wait time is 30 minutes or less.
For adults and children (age 2+).
Behavioral Health Services Expert help, including therapy for depression, anxiety or other behavioral health diagnoses.
Psychiatric services coming soon.
Lactation Support Assistance for nursing mothers with breastfeeding challenges.
Coming soon.
Diet & Nutrition: Guidance and support for healthy eating, weight loss and more.
Coming Soon.
* Providers will use their professional judgment to determine if a telemedicine visit is appropriate or if an in-person visit is required.
CloseKnit is a registered trademark owned by and is the trade name of Atlas Health, LLC, which is a corporate affiliate of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc., which do business as CareFirst BlueCross BlueShield.