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Additional ways to lower your costs


  • Visit in-network doctors and providers
  • See providers outside of a hospital setting
  • Try Video Visit or convenience care clinics
  • Take advantage of $0 preventive benefits
  • Earn $25 when you consent to receive wellness emails.
  • Earn $25 when you take the RealAge® health assessment.
  • Earn $100 when you complete an annual physical or preventative screening. When your claim is processed, this step will show as completed in your Blue Rewards profile.
  • Earn $100 when you complete a biometric screening at your doctor’s office, a Quest Patient Service Center or a CVS Minute Clinic

Know Where to Go

Your options for care

It’s helpful to know where you can go for care before you need it. Becoming familiar with the information below can help you save time and money.

Remember, in case of emergency, always call 911 or visit the emergency room.

Nurse Advice Line
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Seeking Advice:
24-Hour Nurse Advice Line

Nurse Advice Line
General questions about health issues or where to go for care
Call 800-535-9700
Our registered nurses are available 24/7 by phone
No cost. These services are included with your CareFirst membership.
National Networks
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Want Care Quickly:
CloseKnit Virtual Care**

CloseKnit Virtual Care
Treatment for minor illnesses and injuries
Visit www.closeknithealth.com or download the CloseKnit Primary Care app from the App store or on Google Play
Board-certified doctors available 24/7 by smartphone, tablet or computer
$0 for urgent care
**Video Visit also features support for therapy, psychiatry, diet and nutrition and breastfeeding support at an additional charge. Costs for these services will be shown to you before your visit begins.
Need Care Soon
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Need Care Soon:
Primary Care Provider

Need Care Soon:
Diagnosis & treatment of illness, chronic conditions, routine check-ups
Select a primary care provider by logging into My Account and selecting Find a Doctor in the Doctors menu drop down. Call your doctor’s office for an appointment
Many offer night & weekend hours & 24-hour phone lines
Preventive care has no cost, these services are included in your CareFirst membership.
Other visits: $30 copay*
* The costs provided for a primary care provider are for in-network services only.
Need Care Now
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Need Care Now:
Urgent Care Center

Need Care Now:
Non-life-threatening illness or injury that requires immediate care
For assistance finding an urgent care center, call 833-960-4025 TTY: 711. Urgent care centers offer walk in appointments with shorter wait times than the ER
Open 7 days a week, often with evening hours
$50 copay*
* The costs provided for a primary care provider are for in-network services only.
Emergency
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Emergency:
911 or Nearest ER

Emergency
Life-threatening illness or injury
Immediately call 911 or go to your nearest ER
Open 24/7
Emergency: $300 copay + 30% coinsurance (waived if admitted)
Non-Emergency: $600 subject to deductible and coinsurance

Additional ways to lower your costs


  • Visit in-network doctors and providers
  • See providers outside of a hospital setting
  • Try Video Visit or convenience care clinics
  • Take advantage of $0 preventive benefits
  • Take the RealAge test to earn $100