How to Enroll, Change or Cancel Your Enrollment

The USPS Health Benefits Plan is available to eligible non-career employees. However, Casuals must average 30 hours per week over a measurement period to be eligible. If you are a Casual, you will receive a letter in the mail with information on eligibility and enrollment dates. You can get 24/7, on-demand access to the Handbook EL-520, Guide to USPS Health Benefits Plan, and other plan information online at the USPS liteblue website.

Take a closer look at your health plan.

Prescription

For information, resources and answers to your questions about prescription drug coverage or mail order shipping, call 833-960-4025. Or, login to My Account.

Dental Benefits

Your medical plan includes dental services, which are covered at no cost to you when you choose a dentist in the network.

Your coverage includes:

• Routine exams and two cleanings during the plan year
• Routine X-rays
• Fluoride treatments for children under age 16

Find an in-network dentist close to you.

Have a health or benefit question? The CareFirst advocacy service team provides personalized assistance to help you make the most of your benefits. You can reach the team 24/7 at 833-960-4025 TTY:711 for help with all your benefit questions.

Or, call 800-535-9700 to speak with a registered nurse 24/7 for free. You can also have access to your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

CloseKnit offers 24/7 access to the support you deserve—from primary and urgent care to therapy and more through your desktop or the convenient CloseKnit mobile app.

CloseKnit services include:

• Advanced primary care (adults 18+)
• Urgent care (adults and children 2+)
• Behavioral health (adults and children 2+)
• Diet and nutrition (adults and children 5+)
• New parent support

*CloseKnit is a registered Trademark owned by, and is the trade name of, Atlas Health, LLC. Atlas Health, LLC d/b/a CloseKnit does not provide Blue Cross Blue Shield products or services and is providing in-person and telehealth services to CareFirst members. Atlas Health, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.

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Access your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

  

We’re pleased to introduce CareFirst WellBeing℠—your personalized digital connection to your healthiest life. You have access to motivating digital resources—24/7—plus programs to help you reach your unique health and wellness goals.

• RealAge®: online health assessment trackers - Connect your wearable device or enter your own data to monitor daily habits like sleep, steps, nutrition and more.
• Challenges: Help you stay motivated and make reaching your health goals more entertaining.
• Specialized programs: Tobacco cessation, weight management, financial well-being and more.
• Financial incentives: Blue Rewards awards you for completing healthy activities. Access your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

Visit carefirst.com/sharecare to get started today.

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Access your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

  

Support for members who need help stabilizing their type 2 diabetes.

Provided by Onduo*, a leading diabetes management company, this program provides personalized support, easy-to-use tools and access to certified diabetes educators through a mobile app. The program provides you with the care and support you may need in between your doctor visits such as:

• Testing supplies and connected devices: Receive a welcome kit with a connected blood glucose meter and unlimited test strips shipped right to your door. Supply refills are available at no additional cost.
• Personalized one-on-one virtual coaching: Get answers to all your diabetes-related questions. You can also chat with your personal care lead to set up a plan to improve your nutrition, start an exercise program, or meet a health goal.
• Virtual doctor visit: Schedule a telehealth visit with an endocrinologist or certified diabetes educator, as needed, to receive personal recommendations and guidance to manage any symptoms. We’ll take care of coordinating information with your doctor.

Interested? Eligible members will be contacted about joining the program.

* Onduo is an independent company.

Take advantage of maternity and family resources through your CareFirst BlueCross BlueShield wellness program, brought to you by Sharecare. These resources are available through Ovia Health, a leading women’s health company. Select from programs such as fertility, pregnancy or parenting!

Get started at carefirst.com/sharecare.

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Access your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

  

Financial wellness is an important part of your overall well-being. It’s not about how much money you make. It’s about having control over your money and making it work for you to achieve your goals. Take advantage of the SmartDollar program, included with your benefits, to access tips for budgeting and saving, plus:

• A personalized dashboard and emails
• Content from financial experts Dave Ramsey and Rachel Cruze
• Online tools including the EveryDollar Budget app
• Ongoing support

Start taking control of your financial fitness today. Log in to your wellness program and navigate to Achieve, choose Programs, then Financial Well-Being.

Get started at carefirst.com/sharecare.

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Access your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

  

Through CareFirst WellBeing, you have access to weight management solutions that help you better understand your relationship with food and gain the knowledge needed to make lasting changes and reduce your risk of developing type 2 diabetes.

See which program is right for you. Log in to or sign up for CareFirst WellBeing . Once logged in, select Youfollowed by Benefits. Next, click Health & Fitness.

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Access your CareFirst account on-the-go. Visit your app store to download the CareFirst app.

  

Here are some ways to save on your prescriptions and also help reduce your overall medical costs.

• Ask for generic drugs or drugs on the preferred drug list
• Get up to a three-month supply of maintenance medications for the cost of two copays versus three copays

Pharmacy Tools

• Access our Drug Search tool, order prescriptions online or find other helpful information about using your drug plan.
• Use mail service pharmacy to save additional dollars on maintenance medication
• Locate a pharmacy close to you

Pharmacy Tools

CareFirst has developed specialized telephone-based case management for adult and pediatric patients with cancer (oncology) diagnoses. Participation in this program can improve the coordination of all your care, leading to better health outcomes, lower costs and enhanced quality of care.

LiteBlue Human Resources is your hub for all USPS employee information. Visit the site when you have questions about things like:

• Health Benefits
• Organizational changes
• How to access HR apps like PostalEASE® and ePayroll
• USPS Wellness

It’s also a great resource for big life changes like family leave, changing your address, what to do when you’re on military duty and more.

PostalEASE website   Log in to LiteBlue

Procedure categories where you can save money with SmartShopper (PDF)

Visit My Account or call 888-345-2875 to learn more. The SmartShopper Personal Assistant Team is available 8:30 a.m.–8 p.m. Monday–Thursday, and 8:30 a.m.–5 p.m. on Friday.