Learning and Engagement Center

Are you a...
MD Medicaid Provider? Access more trainings on the CHPMD website!

Medicare Advantage DualPrime Provider? Access more trainings on the DSNP website!



Have a question?

View our FAQs.

Ancillary

Specialty topics and courses dedicated to our Ancillary healthcare delivery partners.

Featured Course

Find all you need to know about set billing guidelines for Durable Medical Equipment in our “BCBSA Ancillary Billing for Durable/Home Medical Equipment (DME)” course. Learn about the guidelines set by BlueCross BlueShield Association (BCBSA), claim submission scenarios, and claim and payment guidelines.


Select a category to expand:

Expand All | Collapse All

Air Ambulance

Self-Paced Module | 15 minutes | Air Ambulance Providers

An overview of information Air Ambulance transport services need to work with CareFirst.

  • Contract Methodology
  • Reimbursement Criteria
  • Authorizations
  • Claim, Inquiries, and Appeal Information

Ambulatory Surgical Center

Self-Paced Module | 15 minutes | ASC Providers

An overview of information Ambulatory Surgical Centers (ASCs) need to work with CareFirst.

  • Contract Methodology
  • Reimbursement Criteria
  • Authorizations
  • Care Management
  • Claim, Inquiries, and Appeal Information

Behavioral Health

Self-Paced Module | 15 minutes | Behavioral Health Providers

An overview of information behavioral health/substance use disorder (BSD) practitioners and facilities need to work with CareFirst.

  • Contract Methodology
  • Authorizations
  • Care Coordination
  • Claim, Inquiries, and Appeal Information

Dialysis Facilities

Self-Paced Module | 15 minutes | Dialysis Providers

An overview of information Dialysis facilities need to work with CareFirst.

  • Contract Methodology
  • Reimbursement Criteria
  • Authorizations
  • Claim, Inquiries, and Appeal Information

BCBSA Ancillary Billing for Durable/Home Medical Equipment (DME)

Self-paced Module | 10 minutes | DME Providers

Learn about the set billing guidelines for DME providers.

  • Background of the BlueCross BlueShield Association (BCBSA) implemented guidelines
  • Claim submission guidelines and scenarios
  • Filing electronic and paper claims
  • Claim and payment guidelines

DME

Self-Paced Module | 15 minutes | DME Providers

An overview of information DME suppliers need to work with CareFirst.

  • Contract Methodology
  • DME inclusions and exclusions
  • Policy guidelines
  • Authorizations
  • Case Management
  • Claim, Inquiries, and Appeal Information

Home Health

Self-Paced Module | 15 minutes | Home Health Providers

An overview of information home health agencies need to work with CareFirst.

  • Contract Methodology
  • Reimbursement Criteria
  • Authorizations
  • Care Management
  • Claim, Inquiries, and Appeal Information

Home Infusion Therapy

Self-Paced Module | 15 minutes | Home Infusion Therapy Providers

An overview of information Home Infusion Therapy (HIT) providers need to work with CareFirst.

  • Contract Methodology
  • Drug Specific Guidance
  • Requests for Therapies
  • Authorizations
  • Case Management
  • Claim, Inquiries, and Appeal Information

Hospice

Self-Paced Module | 10 minutes | Hospice Providers

An overview of information hospice agencies need to work with CareFirst.

  • Contract Methodology
  • Reimbursement Criteria
  • Authorizations
  • Claim, Inquiries, and Appeal Information

BCBSA Ancillary Billing for Independent Clinical Laboratories

Self-paced Module | 10 minutes | Independent Clinical Laboratories

Learn about the set billing guidelines for Independent Clinical Laboratories.

  • Background of the BlueCross BlueShield Association (BCBSA) implemented guidelines
  • Claim submission guidelines and scenarios
  • Filing electronic and paper claims
  • Claim and payment guidelines

Skilled Nursing Facilities (SNF)

Self-Paced Module | 15 minutes | SNF Providers

An overview of information skilled nursing facilities need to work with CareFirst.

  • Contract Methodology
  • Federal Employee Programs (FEP)
  • Referral Process
  • High-cost drug reimbursement
  • Authorizations
  • Claim, Inquiries, and Appeal Information

BCBSA Ancillary Billing for Specialty Pharmacy

Self-paced Module | 10 minutes | Specialty Pharmacy Providers

Learn about the set claims filing guidelines for specialty pharmacy providers.

  • Background of the BlueCross BlueShield Association (BCBSA) implemented guidelines
  • Claim submission guidelines and scenarios
  • Filing electronic and paper claims
  • Claim and payment guidelines