Member Tools
Knowing your options for care doesn’t just keep you healthy—it also helps you save money. Get to know the options below to make sure you're getting the right care at the right cost.
Of course, in case of emergency, always call 911 or visit the closest emergency room.
Find a Doctor
To begin, select a BluePreferred or BlueChoice (BlueChoice HMO, BlueChoice HMO Opt-Out Open Access or BlueChoice Advantage) plan from the "All Plans" dropdown menu.
Research a Hospital or Doctor
Finding the right medical provider can be difficult. That's why we put together some resources to help you make a decision you're confortable with. Compare ratings, quality of care scores and more.
CloseKnit Virtual Care
If you're feeling sick and not up to a trip to the doctor's office, get the urgent care you need with our virtual-first practice, CloseKnit. Connect with board-certified providers 24/7/365 through your smartphone or computer from the comfort of home with no appointment needed.
CloseKnit currently offers:
- Primary care
- Urgent care
- Therapy
Services available beginning January 1, 2024:
- Psychiatry
- Diet and nutrition
- Breastfeeding support
*Members must be age 18 and older to meet with a psychiatrist.
Free 24-Hour Nurse Advice Line
Call 800-535-9700 to speak with a registered nurse about your symptoms—they'll help you decide on the appropriate care for your condition.
Pharmacy
Finding ways to save money when it comes to prescriptions and other pharmacy services can help you reduce overall medical costs.
- Use generic drugs or drugs on the preferred drug list
- For drugs you take regularly, get up to a three—month supply for the cost of just two copays instead of three
- Save time and money with our mail order pharmacy
- Find a pharmacy close to you
- Learn about drug prices with our Drug Pricing Tool
Treatment Cost Estimator
Our Treatment Cost Estimator* is designed to help you estimate your personal cost for procedures, doctor’s office visits, lab tests and surgery beforehand. With Treatment Cost Estimator you can:
- Receive personalized estimates based on your healthcare plan and factor in your remaining deductible, benefit maximums, copayments and coinsurance
- Avoid surprises and save money by comparing costs from different doctors and facilities
- Plan ahead to keep health costs under control and make the best care decisions for you
Visit My Account to take a look.
* The cost information provided is intended to be used as a reference tool for your convenience and is not a substitute for medical advice from, or treatment by, a medical professional.