On-Demand Training
We’re committed to providing training that meets your evolving needs as a healthcare provider. Check out the courses listed below.
Are you a new CareFirst provider? We recommend starting with "Working with CareFirst". It's all about who we are and how to do business with us.
Select a category to expand:
- CareFirst Networks
All about our networks for our medical products. - CareFirst on Call
An overview of our interactive voice response system. - Checking Eligibility and Benefits in CareFirst Direct
Need help locating eligibility and benefits information on CareFirst Direct? This guide is for you! - Authorizations
Everything you need to know about submitting authorizations in Altruista Health. - Submitting Claims for Medical Providers
All you need to know about CareFirst claims submission procedures. - BlueCard Claims Filing
What you need to know when filing BlueCard claims. - Checking Claims Status in CareFirst Direct
Not sure how to check claims status? Check out this interactive step-by-step guide. - How to Read NOPs for Medical Providers
A snapshot of the information included on a medical Notice of Payment. - Electronic Remittance (835) for Medical Providers
A walkthrough of 835 remittance on CareFirst Direct. - Corrected Claims, Inquiries and Appeals
Should you submit a corrected claim inquiry or appeal? Take this module to find out! - Group Medicare Advantage
An overview of the CareFirst BlueCross BlueShield Group Medicare Advantage plans. - BlueCard 101
An overview of the BlueCard program.
- CareFirst Direct for Dental Providers
An in-depth look at CareFirst Direct for dental providers and their staff. - Dental Insurance Plan Basics
Need an introduction to CareFirst dental? Take this module for need-to-know information! - CareFirst Dental Provider Networks and Requirements
Learn about the the ins and outs of CareFirst dental provider networks. - How to Read ID Cards for Dental Providers
What you need to know about CareFirst ID cards as a dental provider. - Submitting Claims for Dental Providers
All about dental claims submission procedures - and how to get help if you need it.