Member Tools
Knowing your options for care doesn’t just keep you healthy—it also helps you save money. Get to know the options below to make sure you're getting the right care at the right cost.
Of course, in case of emergency, always call 911 or visit the closest emergency room.
Find a Doctor
Search our directory to see if your doctors are part of our network. You can search for a medical, dental or vision provider by last
name. Or, search for a specific type of provider within a specified distance. In addition to doctors, use this tool to search
healthcare facilities, like hospitals, urgent care and labs.
Use Find a Doctor to locate:
- Doctors and other healthcare providers
- Healthcare facilities
- Labs
- Urgent care
CloseKnit
CloseKnit offers 24/7 access to the support you deserve—from primary and urgent care to therapy and more through your desktop or the
convenient CloseKnit mobile app.
CloseKnit services include:
- Advanced primary care (adults 18+)
- Urgent care (adults and children 2+)
- Behavioral health (adults and children 2+)
- Diet and nutrition (adults and children 5+)
- New parent support
*CloseKnit is a registered Trademark owned by, and is the trade name of, Atlas Health, LLC. Atlas Health, LLC d/b/a CloseKnit does not provide Blue Cross Blue Shield products or services and is providing in-person and telehealth services to CareFirst members. Atlas Health, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.
Mental and Behavioral Health
When mental health difficulties arise for you or a loved one, remember—we’re here to help. Our specially trained service
representatives, registered nurses and licensed behavioral clinicians are ready to:
- Help you find the right mental health provider(s) and schedule appointments
- Connect you with a care coordinator who will work with your doctor to create a tailored action plan
- Find support groups and resources to help you stay on track
If you or someone you know is in crisis, call or text 988 or contact the CareFirst support line at 800-245-7013 (press 1 for the crisis line, press 2 for questions or help finding a provider).
Virtual Physical Therapy
Are you suffering from back, muscle or joint pain from injury or overuse? The CareFirst Virtual Physical Therapy Program, powered by
SimpleTherapy, can help!
This digital program helps you manage and prevent pain across 18 body parts, with personalized 15-minute exercise therapy sessions and live sessions with a physical therapist. The program includes unlimited coaching support, support for specific conditions, and a care pack filled with everything needed to recover from the anytime, anywhere.
What you get?
- 24/7
- Personalized care
- Specialized support for improved pelvic health, ergonomics and more
Our Frequently Asked Questions (FAQs) Hub
We have made improvements to help capture answers to all of the questions members ask. Our Frequently Asked Questions (FAQs)
experience will help ensure you can quickly and easily find answers to your questions.