Value added programs and services

Save 20%-40% off most dental procedures including routine office visits, X-rays, exams, fillings, root canals and even orthodontics. The BlueChoice Discount Dental program is included at no additional charge as part of your CareFirst BlueChoice medical plan.

There is no separate dental ID card. To get your dental services at discounted fees, simply present your BlueChoice member ID card when you visit any participating provider. There are no claim forms, no maximums, and no deductibles. To find a participating provider, search our online provider directory at carefirst.com/fedhmo. Select BlueDHMO from the drop down menu to find participating providers in your area.

If you have questions regarding the discount dental program, please call 844-495-0653.

Enjoy access to exclusive savings on wellness goods, services and experiences nationwide. Blue365 features savings on everything from fitness gear to gym memberships to optical services, with exciting new offers delivered to your email box once a week.

Whether you are faced with an unexpected medical emergency, managing a chronic condition like diabetes or looking for help with a health goal such as losing weight, we offer one-on-one coaching and support programs. You may receive a letter or postcard in the mail, or a call from a nurse, health coach or pharmacy technician explaining the programs and inviting you to participate. Their programs are confidential and part of your medical benefit. They can also play a huge role in helping you through an illness or keeping you healthy. Once you decide to participate, you can choose how involved you want to be. We encourage you to connect with the CareFirst BlueChoice team so you can take advantage of this personal support.

Call 800-535-9700 to speak to a registered nurse who will discuss your symptoms and recommend the most appropriate care.

Just like your passport, you should always carry your CareFirst member ID card when you travel outside the United States. The Global Core program provides medical assistance services and access to providers, hospitals and other health care professionals in nearly 200 countries.

The process is the same as if you were in the United States, with the following exceptions:

• In most cases, at Global Core hospitals, you shouldn’t have to pay up front for inpatient care and the hospital should submit your claim. You are responsible for the usual out-of- pocket expenses.
• At non-Global Core hospitals, you pay the provider or hospital for inpatient care, outpatient hospital care and other medical services. To be reimbursed, you’ll need to complete an international claim form and send it to the Global Core Service Center. The claim form is available online at bcbsglobalcore.com.
• To find a BlueCard provider outside the United States, visit bcbs.com, select Find a Doctor or Hospital.

Medical assistance when outside the United States
Call 800-810-BLUE (2583) 24/7 for information on doctors, hospitals, other health care professionals or to receive medical assistance services. A medical assistance vendor, in conjunction with a medical professional, will make an appointment with a provider or arrange hospitalization if necessary.

BlueCross BlueShield Global Core mobile app
With the Global Core mobile app, you have help in the palm of your hand and convenient access to doctors, hospitals and resources around the world. At a glance, you can find doctors, translate medical terms, and access local emergency information. Learn more at bcbsglobalcore.com/home/mobileapp

We've got you covered when you're away from home for 90 consecutive days or more. Whether you're out-of-town on extended business, traveling, or going to school out-of-state, you have access to routine and urgent care with our Away From Home Care program

Coverage while you're away

You're covered when you see a provider of an affiliated Blue Cross Blue Shield HMO (Host HMO) outside of the CareFirst BlueChoice service area (Maryland, Washington, D.C. and Northern Virginia). If you receive care, then you're considered a member of that Host HMO receiving the benefits under that plan. So your copays may be different than when you're in the CareFirst BlueChoice service area. You'll be responsible for any copays under that plan.

Enrolling in Away From Home Care

To make sure you and your covered dependents have ongoing access to care:

• Call the Member Service phone number on your ID card and ask for the Away From Home Care Coordinator.
• The coordinator will let you know the name of the Host HMO in the area. If there are no participating affiliated HMOs in the area, the program will not be available to you.
• The coordinator will help you choose a primary care physician (PCP) and complete the application. Once completed, the coordinator will send you the application to sign and date.
• Once the application is returned, we will send it to your Host HMO.
• The Host HMO will send you a new, temporary ID card which will identify your PCP and information on how to access your benefits while using Away From Home Care.
• Simply call your Host HMO PCP for an appointment when you need care.

You have a lot on your plate and the SmartShopper Personal Assistant Team is here to help. From MRIs to Sinus Surgery, they can research the in-network facilities, see where your doctor has privileges, and let you know what your out-of-pocket cost will be all in one easy call or email. They can even schedule your appointment and help you earn an incentive! Give them a call at 888-345-2873 and see how they can help.

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